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Noticeboard

Please come along to our

PATIENT PARTICIPATION GROUP MEETING on Tuesday 27th August at 10am in room F13.

Everyone is welcome!!

For more information please call the surgery or email: rachael.hurrell@nhs.net

Want to have your say? Take our Friends and Family Test , we would love to hear from you.

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use SystmOnline you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

We are on Facebook! Follow us for up-to-date information and events: fb.me/siamsurgeryofficial

Can you help us to help you?

Our local population is growing fast and there is a huge demand for appointments, both with the doctors and the nurses. We have been looking at ways to improve appointment availability and have found many appointments are wasted each week because the patient is not booked in with an appropriate clinician. For example:

  • Not all doctors undertake joint injections
  • Not all doctors undertake minor surgery
  • Not all doctors undertake coil fitting
  • Some doctors have more specialised knowledge in particular areas
  • Not all nurses undertake travel vaccinations
  • Not all nurses undertake cervical screening
  • Some nurses have more specialised knowledge in particular areas

If you are booked with a doctor or nurse who is unable to deal with the problem for which you are attending, it is not only a wasted appointment for the doctor or nurse, but also a wasted visit for you as you may be asked to re book.

There are some procedures which cannot be undertaken if there is not a second nurse or a doctor on the premises, for example immunisations.

It helps us to know the reason for routine appointments where equipment needs to be prepared, for example, a particular injection may need to be collected in advance from a central storage area or may even be out of stock and need to be ordered.

We are aware some patients object to being asked the reason for their appointment, our receptionists have received comments such as ‘What has it got to do with you?’ ‘Why do you want to know are you a doctor?’

Please be assured, if your visit is for a medical problem which you do not wish to discuss with the receptionist, we quite understand and are more than happy for you to tell us you would rather not give the reason.

Please

Wherever possible provide the receptionist with a little information regarding the reason for your appointment

Help us to help you.

 

Clinics & Services

In addition to GP consultations the practice offers a range of clinics and healthcare services: district_nurse

  • Cervical Smear Tests 
  • Breast Examinations
  • Contraceptive Reviews
  • Blood Pressure Checks
  • Respiratory Clinic (Asthma & Chronic Obstructive Pulmonary Disease)
  • Diabetes Clinics
  • Coronary Heart Disease Clinics
  • Ear Syringing
  • Health Promotions and Education
  • Maternity Care – in conjunction with the community midwife
  • Postnatal Checks
  • Minor Surgery – including stitching small wounds.
  • Flu Vaccinations
  • Pneumococcal Vaccination
  • Shingles Vaccination
  • Travel Advice and Vaccinations - there may be a charge for some vaccinations S0 please check with reception prior to making an appointment. We are an approved Yellow Fever Vaccination Centregirl_with_open_mouth.
  • Hormone Replacement Therapy  
  • Dietary Advice
  • Child Health & Immunisations – in conjunction with the health visitor.
  • Phlebotomy Clinic – by appointment only.
  • Well Person Checks
  • NHS Healthchecks
  • Removal of Sutures and Dressings following a hospital procedure
  • Minor Injury

All the clinics are by appointment only, you may be sent appointments for some of them, please do try to keep them or let us know if you are unable to attend.

We regret we are no longer able to provide ear syringing

we used to provide this free of charge with the Partners paying all the costs as this service is not funded by the NHS.

However, in the present climate we must ensure our nursing team is able to provide the services which we feel are the most essential for our patients, such as ECG’s, Advice, Care and Treatment for our patients suffering with Long Term Conditions, Dressings etc. and to this end we have had to prioritise our clinical services.

There are other providers in the area who offer ear treatment privately, and your Pharmacist can offer advice regarding highly effective self-care methods which you can use to prevent the need for syringing.

If you are experiencing painful ears you should still book an appointment with your doctor for a diagnosis. Treatment may include medication, or your doctor may recommend options such as ear drops. A small number of patients who meet certain criteria, may be referred to the hospital for micro suction, but most people who require ear syringing will have to pay privately.

 

 

Self Help Guide:

Ear wax is normal and is produced to form a protective coating over the skin in the ear canal. Ears are normally self-cleaning, the movement of the jaw whilst eating and talking helps to move wax along the canal where it can fall out naturally without you noticing.

The amount of wax produced varies from person to person and some people produce excessive amounts which can lead to a blocked canal. You are more likely to develop a blockage if you use cotton buds, which can push the wax deeper into the canal, wear a hearing aid or earplugs, have abnormally narrow ear canals, or have a skin problem such as eczema or psoriasis.

If you experience any of the following, you should seek advice from your doctor:

· Pain

· Discharge or bleeding

· Sudden deafness or buzzing

· Dizziness

If none of the above are present , we recommend that you visit you local pharmacist for advice and over the counter treatment options.

 
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