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Noticeboard

Please note: The surgery will be closed for staff training purposes between 12:30 and 1:30pm on Monday 27/11/17

Click for what to do when the surgery is closed

Flu Vaccinations at Siam Surgery

Can you help us to help you?

Our local population is growing fast and there is a huge demand for appointments, both with the doctors and the nurses. We have been looking at ways to improve appointment availability and have found many appointments are wasted each week because the patient is not booked in with an appropriate clinician. For example:

  • Not all doctors undertake joint injections
  • Not all doctors undertake minor surgery
  • Not all doctors undertake coil fitting
  • Some doctors have more specialised knowledge in particular areas
  • Not all nurses undertake travel vaccinations
  • Not all nurses undertake cervical screening
  • Some nurses have more specialised knowledge in particular areas

If you are booked with a doctor or nurse who is unable to deal with the problem for which you are attending, it is not only a wasted appointment for the doctor or nurse, but also a wasted visit for you as you may be asked to re book.

There are some procedures which cannot be undertaken if there is not a second nurse or a doctor on the premises, for example immunisations.

It helps us to know the reason for routine appointments where equipment needs to be prepared, for example, a particular injection may need to be collected in advance from a central storage area or may even be out of stock and need to be ordered.

We are aware some patients object to being asked the reason for their appointment, our receptionists have received comments such as ‘What has it got to do with you?’ ‘Why do you want to know are you a doctor?’

Please be assured, if your visit is for a medical problem which you do not wish to discuss with the receptionist, we quite understand and are more than happy for you to tell us you would rather not give the reason.

Please

Wherever possible provide the receptionist with a little information regarding the reason for your appointment

Help us to help you.

 

Your medication

The estimated £300 million spent on unused prescription medications each year, based on average costs, is the equivalent of:

  • 11,778 MORE community nurses or

  • 80,906 MORE hip replacements or

  • 19,799 MORE drug treatment courses for breast cancer or

  • 300,000 MORE drug treatment courses for Alzheimer's or

  • 312,175 MORE cataract operations

 

Repeat Prescriptions

Siam Surgery issues 28 day prescriptions, which means that each time you get a prescription, you will recieve enough of each medicine to last you one month.

Patients on long term medication can order a repeat prescription in the following ways:

  • multicolour_pillsIn person - drop your repeat slip in at reception having clearly marked the items required.
  • By post 
  • Online - follow the link at the top of this page to complete a simple registration.

Telephone requests may lead to mistakes and therefore are only taken under exceptional circumstances.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and a notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hours

 

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
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