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Flu

Flu Vaccinations at Siam Surgery

Can you help us to help you?

Our local population is growing fast and there is a huge demand for appointments, both with the doctors and the nurses. We have been looking at ways to improve appointment availability and have found many appointments are wasted each week because the patient is not booked in with an appropriate clinician. For example:

  • Not all doctors undertake joint injections
  • Not all doctors undertake minor surgery
  • Not all doctors undertake coil fitting
  • Some doctors have more specialised knowledge in particular areas
  • Not all nurses undertake travel vaccinations
  • Not all nurses undertake cervical screening
  • Some nurses have more specialised knowledge in particular areas

If you are booked with a doctor or nurse who is unable to deal with the problem for which you are attending, it is not only a wasted appointment for the doctor or nurse, but also a wasted visit for you as you may be asked to re book.

There are some procedures which cannot be undertaken if there is not a second nurse or a doctor on the premises, for example immunisations.

It helps us to know the reason for routine appointments where equipment needs to be prepared, for example, a particular injection may need to be collected in advance from a central storage area or may even be out of stock and need to be ordered.

We are aware some patients object to being asked the reason for their appointment, our receptionists have received comments such as ‘What has it got to do with you?’ ‘Why do you want to know are you a doctor?’

Please be assured, if your visit is for a medical problem which you do not wish to discuss with the receptionist, we quite understand and are more than happy for you to tell us you would rather not give the reason.

Please

Wherever possible provide the receptionist with a little information regarding the reason for your appointment

Help us to help you.

 

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you? 

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. 
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. 
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes if you have a stable condition and you:

  • don't want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be for you if you:

  • don't get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. Ask any pharmacy that offers EPS to add your nomination for you.

For more information visit www.hscic.gov.uk/epspatients.

 
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