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Noticeboard

Can you help us to help you?

Our local population is growing fast and there is a huge demand for appointments, both with the doctors and the nurses. We have been looking at ways to improve appointment availability and have found many appointments are wasted each week because the patient is not booked in with an appropriate clinician. For example:

  • Not all doctors undertake joint injections
  • Not all doctors undertake minor surgery
  • Not all doctors undertake coil fitting
  • Some doctors have more specialised knowledge in particular areas
  • Not all nurses undertake travel vaccinations
  • Not all nurses undertake cervical screening
  • Some nurses have more specialised knowledge in particular areas

If you are booked with a doctor or nurse who is unable to deal with the problem for which you are attending, it is not only a wasted appointment for the doctor or nurse, but also a wasted visit for you as you may be asked to re book.

There are some procedures which cannot be undertaken if there is not a second nurse or a doctor on the premises, for example immunisations.

It helps us to know the reason for routine appointments where equipment needs to be prepared, for example, a particular injection may need to be collected in advance from a central storage area or may even be out of stock and need to be ordered.

We are aware some patients object to being asked the reason for their appointment, our receptionists have received comments such as ‘What has it got to do with you?’ ‘Why do you want to know are you a doctor?’

Please be assured, if your visit is for a medical problem which you do not wish to discuss with the receptionist, we quite understand and are more than happy for you to tell us you would rather not give the reason.

Please

Wherever possible provide the receptionist with a little information regarding the reason for your appointment

Help us to help you.

 

After 10 years with Siam Surgery Dr Soborg has decided it is time to move on with his career and sadly he will be leaving us at the end of May.

Drs Bulacz, Ahmed, Giusca & Cross would like to wish Dr Soborg all the very best as he leaves the partnership, and together with the rest of the team, thank him for the care, support and dedication he has shown the practice over the years. 

We would also like to extend a warm welcome to Dr Baisakhi Sengupta MBBS DRCOG MRCGP an experienced doctor who studied at the University of Calcutta; Dr Sengupta will be joining us at the beginning of June.

On behalf of the staff and patients we would like to wish Dr Soborg all the very best for the future.

From the 1st April 2015 all practices were required to allocate a named accountable GP to their patients, including children.

All our patients who were registered before this date have been allocated a GP, and all new patients registering after this date will be informed who their named GP is at registration.

You will be advised of your named GP on your repeat prescription forms, and in any letters you receive from the surgery. Please feel free to ask your doctor, nurse or one of our receptionists if you are unsure who your named GP is.

Please be assured, this will not affect your ability to make an appointment, or speak with any doctor in the practice, and should you express a wish to be changed to a different GP we will do our best to accommodate your wishes.

 

Between them, our Doctors are able to converse in a range of foreign languages. These are:

Polish, Romanian, German, Russian, Nepali, Bengali, Hindi and Urdu

We also have a telephone translation service available at the surgery.

 

 

 

Nurses

Nurse Sarah Tarrant (f)

 



 Special Interest: Asthma and COPD

Nurse Tracey Cowley (f)

 



 Special Interest: Child Immunisations and CHD

Nurse Sarah Lewis (f)

 



 Special Interest: Asthma and Travel Vaccination and Advice Clinic

Nurse Amanda Poulson (f)

 

 Special Interest: Diabetes

 

 

 

Our four highly experienced and skilled practice nurses are available to provide advice on minor illness and to carry out procedures such as holiday vaccinations, baby immunisations, cervical smear tests, spirometry checks, ECG's, health checks for both women and men, ear syringing, wound dressing and removal of stitches, and to give advice on diet and healthy lifestyle.

The nurses run clinics for patients suffering from asthma, diabetes, coronary heart disease and learning disabilities.  They also help the doctors carry out minor surgery and other procedures.  
 
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