Services

FLU VACCINATONS 2023/24

We currently have appointments available at Siam Surgery for our patients who are eligible for their flu vaccine for the 23/24 season. Our first clinic is on Saturday 23rd September and we will also be visiting our eligible housebound patients and those living in care homes in September & October.
 
If we have COVID vaccines available when you attend for your flu vaccine you will be offered this at the same time. 
 
We have contacted those who are elderly or considered most at risk and we have also sent out text messages to our eligible patients with a booking link that does not require you to have an account but will allow you to book directly into our clinics.
 
PLEASE NOTE: If you manage to book your appointment before you are eligibile then you will not be given the vaccine and it will be a wasted appointment. The reception staff check this when they take bookings over the phone, and our invites are only sent to eligible patients.
 
Eligibility: 
 
This year the flu vaccine is being offered by the NHS to:
 
- All adults over the age of 65yrs (including those who'll be 65 by 31 March 2024) 
 
- People with certain medical conditions (including children in at-risk groups from 6 months of age)
 
- Pregnant women
 
- People in long-stay residential care
 
- People who receive a carer's allowance, or are the main carer for an older or disabled person who may be at risk if you get sick
 
- People who live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)
 
- Frontline health or social care workers
 
 
For more information on the vaccine and who is eligible please visit https://www.nhs.uk/.../vaccinations/flu-influenza-vaccine/
 
For children aged 2 or 3 years on 31 August 2023 (born between 1 September 2019 and 31 August 2021) please call the surgery to book their appointment with a nurse. Text invites with an online booking link will be sent to those who are eligible very soon.
 
For further details on which children are eligible and where they should get their vaccine from (GP/school/community clinic) please see the NHS website:
 

Mental Health Helpline

Norfolk and Suffolk NHS Foundation Trust (NSFT) has set up a 24/7 helpline offering immediate support for mental health difficulties during the coronavirus pandemic.

The freephone number, which is staffed by mental health professionals from the Trust, will provide reassurance, self-help advice, support and signposting designed to prevent people from going to the region’s emergency departments (EDs) during the crisis.

It is available to members of the public of any age, regardless of whether they are an existing NSFT service user. The line is also open to other healthcare professionals, such as ambulance staff and GPs, as well as social care colleagues and police personnel who may need advice when working with individuals who are undergoing mental health difficulties or may wish to refer someone.

The helpline is available on 0808 1963494. Callers will hear a recorded message instructing them to press either 1 or 2, depending on whether they are a professional or member of the public, and will then be connected to a mental health practitioner.

For more information please follow this link :  https://www.nsft.nhs.uk/Pages/Mental-health-helpline-goes-live.aspx

Parkinson's Helpline

Suffolk-wide Parkinson’s Helpline offers a single point of contact for information and support, no matter what stage of the illness someone is at when they need help or information. The helpline supports each person as an individual and aims to enable and empower people to make their own choices and feel in control of their own lives. The helpline operators are on hand to answer questions and provide information tailored to the caller’s needs. If appropriate they are also able to signpost to other local services and sources of help, such as support groups, or refer someone to an organisation that can help.

The helpline number is 08081 642028 and operates from 9am to 5pm Monday to Friday and 10am to 4pm on Saturday, Sunday and Bank Holidays.